Project Manager

About Makai

Makai uses best-in-class AI and data to solve real-world operational and strategic challenges at scale. We help our clients with enterprise automation, human-machine teaming, product design, and development. Until now, people have had to learn and adapt to software. Makai creates solutions that adapt to people because technology will never be 100% accurate. People are essential for all of our human-machine teaming solutions.

About the role

Makai Labs is looking for a Project Manager to lead and execute strategic initiatives that drive the successful development and delivery of our AI-powered solutions. We are looking for a meticulous, results-oriented, and adaptable project manager with 3+ years of experience who thrives in fast-paced environments. You will work closely with engineers, designers, client services and other stakeholders (both internal and client-facing) to ensure smooth project execution from inception to completion. The right candidate will oversee project timelines, manage cross-functional coordination, and ensure alignment with business objectives.

The ideal candidate will be able to

• Develop and maintain comprehensive project plans, timelines, and deliverables for multiple initiatives.
• Collaborate with stakeholders to define project scope, goals, and resource requirements.
• Coordinate and run project meetings, ensuring alignment across teams.
• Take detailed notes during project meetings and record updates and action items in order to follow up with clients and keep projects on track.
• Proactively identify and mitigate project risks, roadblocks, and dependencies.
• Implement best practices for project management, including Agile methodologies where applicable.
• Communicate project progress and key milestones to leadership and relevant stakeholders.
• Adapt quickly to changes in priorities, scope, and business needs.
• Navigate and be comfortable in a fast-paced start-up environment.

Responsibilities

• Lead the planning, execution, and completion of several of Makai’s key projects.
• Facilitate cross-functional coordination across internal and external stakeholders to ensure project success.
• Provide clear documentation, reporting, and communication to client stakeholders, including things like: follow-up emails, status decks, Steering Committee decks, release notes.
• Run frequent stand-up meetings with internal team members to prioritize tasks and keep an eye on project blockers or risks.
• Collaborate with user success team members, where needed, in order to support the successful rollout of projects and user adoption.
• Ensure projects stay within budget, scope, and timeline constraints.
• Identify opportunities for process improvements and implement solutions.

Qualifications

• 3+ years of project management experience.
• Proven track record of successfully managing complex, cross-functional projects.
• Strong communication and stakeholder management skills.
• Ability to prioritize and manage multiple projects in a fast-paced environment.
• Experience with project management tools such as Jira, Asana, or Trello.
• Ability to work independently and drive projects forward with minimal supervision.
• Strong analytical and problem-solving skills.
• A very keen eye for detail.
• Urgency and accountability in project execution.

Nice-to-haves

• Experience with SaaS, AI, or ML projects and/or experience with technical implementation.

Core values for Makai employees

1. Have a strong work ethic.
2. Be self-sufficient and self-driven with an ownership mentality, no matter your role.
3. Be a flexible thinker.
4. Be congenial and a team player.
5. Always be of service to each other and our clients, partners, and neighbors.

Benefits

• Fully remote role, Eastern time zone.
• Opportunities to work in-person with local colleagues.
• Generous PTO.
• Full health insurance premium reimbursement.
• 401(k) matching.
• Career growth & development opportunities.